Shipping

We ship from South Korea using Korea Post K-Packet, an international small-parcel service designed for online sellers. Shipping is free on every order.

Delivery time

Delivery takes 7–14 days. Delays can happen because of customs processing, holidays or weather.

Where we ship

We currently ship to:

United States · Australia · United Kingdom · Canada · Japan · Singapore · Taiwan · Thailand · Malaysia

If your country is not on the list, please email us before ordering.

Shipping cost

Free shipping to all countries above.

Tracking

When your order ships, you will receive an email with a tracking number. Tracking updates may take a few days to appear after dispatch and can be limited once the parcel is handed to your local postal service.

Customs, duties and taxes

International orders may be subject to import duties, taxes or customs fees charged by your country. These are the buyer's responsibility and are not included in the product price.

Address errors

Please double-check your shipping address at checkout. If you spot a mistake, email us right away at 9ambeautyy@gmail.com and we will do our best to correct it before the parcel leaves.

Lost or damaged parcels

If your order arrives damaged or does not arrive, contact us and we will work with the postal service to resolve it.